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U.S. dollar bills spread across a laptop keyboard.
Management
10 Words Costing You Money
Rethink the rental-era language that is quietly holding your AV company back and adopt words that reflect the service business you actually run.
Thriving Is Much Harder Than You Imagine
Podcast
Thriving Is Much Harder Than You Imagine
The hardest word in business is no. So we say yes to everything and figure it out later.
Business owner stressed at their desk, illustrating the need to stop retaining bad customers.
Strategy
Stop Retaining Bad Customers
Retaining every customer feels like progress, but blending bad revenue with good business never fixes the cracks forming in your margins or your team.
The Weekly Planning Meeting
Podcast
The Weekly Planning Meeting
Your weekly production meeting is probably three hours of redundant updates, hijacked conversations, and circular debates that end without a decision.
Frustrated employee at a desk rubbing her temples with eyes closed while wearing a headset.
Management
Why Nobody Wants to Work for You
Listen instead on your Monday Morning Drive: “Where can I find good people?” is the most common question I hear during...
Podcast
The High Priority Questions to Ask Before Ever Writing a Proposal
When you don’t ask enough questions, you don’t exclude enough from your proposal.

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Since 2006, Tom Stimson, owner of The Stimson Group, has worked with over 200 AV companies and organizations on business strategy, process, marketing, and sales.

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