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Business owner stressed at their desk, illustrating the need to stop retaining bad customers.
Strategy
Stop Retaining Bad Customers
Retaining every customer feels like progress, but blending bad revenue with good business never fixes the cracks forming in your margins or your team.
The Weekly Planning Meeting
Podcast
The Weekly Planning Meeting
Your weekly production meeting is probably three hours of redundant updates, hijacked conversations, and circular debates that end without a decision.
Frustrated employee at a desk rubbing her temples with eyes closed while wearing a headset.
Management
Why Nobody Wants to Work for You
Listen instead on your Monday Morning Drive: “Where can I find good people?” is the most common question I hear during...
Podcast
The High Priority Questions to Ask Before Ever Writing a Proposal
When you don’t ask enough questions, you don’t exclude enough from your proposal.
Vast empty warehouse with polished concrete floors, steel columns, and industrial lighting overhead.
Operations
Your Warehouse Is Lying to You
Transform your chaotic AV warehouse into an organized showplace with practical strategies for consolidation and smarter vertical storage solutions.
Slow Down So You Can Save Time
Podcast
Slow Down So You Can Save Time
You’re missing stuff on show pulls. Everybody’s pointing fingers. And you keep telling yourself it’s human error.

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Since 2006, Tom Stimson, owner of The Stimson Group, has worked with over 200 AV companies and organizations on business strategy, process, marketing, and sales.

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