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Management
What to Do When It’s Too Late
Sometimes customers call me for help when it is too late to fix their problem. Sure, money will fix a...
Marketing
A Lesson in Value from a Flea Market
My wife and I recently visited Cape Town, South Africa. It was a wonderful, once in a lifetime trip. As...
Marketing
How to Avoid Transactional Results in a High-Value World
We live and work in a service economy, but too much of our sales training is based on peddling transactions:...
Management
Management Resolutions for 2016
Here are my top five resolutions for my consulting clients in 2016: (more…)
