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Professional typing on a keyboard, symbolizing the challenge of scrubbing an order.
Operations
Why Does Everyone Struggle to Scrub an Order? (It’s Easier Than You Think)
Streamline order scrubbing using packages, systems, kits, and targeted feedback to save time and money with simplified workflows.
The Race to the Bottom
Podcast
The Race to the Bottom
Are you tired of feeling like you're stuck in a race to the bottom, constantly competing on price alone?
A group of five diverse professionals engaged in a meeting.
Management
The Danger of Details: Why Overengineered Processes Aren’t Serving Your Business
Find the balance between process and knowledge to enable business adaptability and growth without overengineering or relying on individuals.
The Tainted Story of Value
Podcast
The Tainted Story of Value
In this episode, I’m dismantling the old “rental plus labor” pricing model and showing you how to charge what you’re really worth.
Business meeting with professionals discussing ideas, featuring a woman leading the conversation and a man using a laptop.
Management
How To Teach Management To Review Business Metrics
Master your month-close meetings with actionable P&Ls. Identify anomalies, forecast accurately, and make data-driven decisions to boost profitability.
Behind the Scenes in Change Management
Podcast
Behind the Scenes in Change Management
Ready to shake up your team? In this episode, I reveal my secret change management weapon — a simple 2x2 matrix that’ll revolutionize how you view your team.