All Topics
Strategy
How to Kill A Good Idea, Quickly
I have these great ideas. Books, articles, client questions, TED Talks, observations, or suggestions have all triggered moments of brilliance. Sometimes...
Management
What to Do When It’s Too Late
Sometimes customers call me for help when it is too late to fix their problem. Sure, money will fix a...
Marketing
A Lesson in Value from a Flea Market
My wife and I recently visited Cape Town, South Africa. It was a wonderful, once in a lifetime trip. As...
Marketing
How to Avoid Transactional Results in a High-Value World
We live and work in a service economy, but too much of our sales training is based on peddling transactions:...
