All Topics

Management
A Primer for Reluctant Leaders: What Are You Searching For?
Leaders tend to find what they are looking for. Good leaders find good things. Bad leaders find bad behavior.
Bad leadership is incredibly easy to implement. Once you start, it has a way of perpetuating itself. Keep looking: you will find more mistakes.
In my consulting practice, I hope to find a few process mistakes that are easy to fix: Do this, not that. There, isn't that better?

Management
Business Progress 1.0
Company makeovers have become a mainstay of my consulting practice, but not all makeovers are created equal. Ignorance may be bliss, but not understanding where your company is in its progress can lead to critical failures.

Operations
Seven Uncommon Sense Tips on Operational Scheduling
In show business, the job we are setting up today is more important that any work we can put off until tomorrow. Or so we think. It doesn't take long until tomorrow's work becomes next week's, then next month's.

Sales
Overcoming Single-Level Objections
Single level objections are the most common and therefore the first thing we need to learn how to handle as sales professionals. The skill we need to develop to better handle objections is called, “Being in the moment.” Teach your team how to spot these situations.

