Sales
Sales
You Need An Answer for Everything
When I sit in on the conversations (or have them recounted to me), I observe one recurring issue: The salesperson isn't prepared for the kinds of questions clients ask.
I suspect that customers may even be trying to trip you up. Could they be that clever? I wonder...
Sales
Apples to Apples is Not The Right Conversation
In a negotiation, we often see either the customer or the seller try to leverage the conversation into an apples to apples comparison. In this video from Tom's Intentional Success® Selling series he explains how to avoid the apples to apples trap.
Sales
Rethinking Sales and Delivery Process
Consider this, if you could generate a complete design and cost estimate with the push of a button and only...
Sales
My Five Top Salesmanship Tips for Owner-Operators
When I ask, what prompted you to start your AV business? The answer I hear most often is, “I started this company because people wanted my expertise.” They will quickly add, “I was never trained in business. I don’t think of myself as a salesperson.” Designer, programmer, technician, visionary, or specialist – small business owners are typically everything other than a salesperson. Yet, every business owner I have worked with is by far the best salesperson in their company.
