I have a confession that will ruffle some feathers: I hate process documentation. *Gasp!*

Sure, documenting your processes seems logical. But what if those systems are already broken? You can’t document your way to excellence. Garbage in, garbage out.

You have to check whether your workflow actually works first.

That said,I don’t hate process documentation itself. My issue is with how most people go about it.

Intrigued?

In this raw conversation, I explain how I create truly useful processes. Spoiler: You need to start at the finish line.

Working backward guarantees you’ll include the must-have steps that contribute to real success and eliminate the unnecessary extras that slow you down.

Think your team has it all figured out? I challenge you to inspect your “foolproof” processes from the bottom up and look for the gaps and bottlenecks that hinder your performance. You’ll find them.

Visit trstimson.com for more resources.

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