We’ve all worked with that client who’s charming during negotiations, then turns into Captain Chaos the week before showtime.

These clients aren’t unscrupulous. They’re just better at controlling the narrative than you. And when you think like a rental company instead of a project company, you’ve already lost.

Listen to this week’s episode and learn how to write bulletproof scopes, treat changes as normal, and stop Captain Chaos from derailing your next project by controlling the narrative before they do.

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