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Strategy
Strategy
Own the next call
A customer conversation is part of a series of events. Moving forward is what makes the next conversation valuable for...
Strategy
A Framework for Asking Better Questions
In 2020, stay-at-home orders had a surprising impact on road traffic. For months on end, highways felt eerily empty. Over...
Strategy
More Than Theory: How To Apply Your Strategy to Practical Areas of Your Business
In my last post, Why Sticking to a Strategy Is More Important Than Choosing One, I introduced you to The...
Strategy
Why Sticking to a Strategy Is More Important Than Choosing One
It’s not uncommon for me to get a call from a business owner who says they need a new business...
Strategy
Roadmaps Are an Evolution, Not an Achievement
Imagine you’re going on a road trip — but in the days before smartphones and dash navigation, back when you...
Strategy
Setting Up Your Business Legacy for Success
As a business owner, you want and need your business to run well. You obviously want your business to be...