Operations
Operations
5 Key Roles of a Great Operations Manager
You’re already a functioning business. You have a good understanding of strategy, you’ve hired your essential staff, and know how to meet your customers’ needs. You’re getting orders out the door and operating with a system, but...
Maybe you could do it better.
Hiring an operations manager who focuses on the right tasks might be the key to moving your organization to the next level.
Operations
Seven Uncommon Sense Tips on Operational Scheduling
In show business, the job we are setting up today is more important that any work we can put off until tomorrow. Or so we think. It doesn't take long until tomorrow's work becomes next week's, then next month's.
Management,
Operations
Make Employee Reviews the Highlight of Your Year
Employee Reviews are no one's core competency in small business. They can be time-consuming, sometimes awkward, and potentially polarizing. Done well, reviews can help your team grow, make you a better manager, and enhance company culture. Done poorly? I have seen good employees quit on the spot, dedicated employees give up, and poor employees continue to wreak havoc on your business.
Operations
The One Question to Ask Every Job Candidate
Knowing how little time we have to train new employees, how infrequently we get to do it, and the fact that we aren't sure what to teach them - what's the right interview question?
Operations
What Your Team Needs to Understand About Purchase Orders
There are two things that really irk me: Being tricked and making mistakes. My penchant for purchase orders started when I was tricked because I made a mistake.
Early in my career, our company PO system was six digits (the date) and buyer initials (TS). An industrial supply company had the ac extension cables we wanted to use and the sales rep pried an order out of me on the phone.
