In this podcast Tom reveals three key steps to breaking down silos in your organization.
Tom discusses why untapped capacity is such an important thing to focus on.
Tom explains where every good consultant should start with your organization.
Sometimes customers call me for help when it is too late to fix their problem. Sure, money will fix a lot of things, but added investment still needs to make a return. Besides, businesses in trouble are in trouble because they no longer have access to capital. They have used up their cash and there is not enough profit to replenish reserves. But, there is always a solution. You always have choices.
Here are my top five resolutions for my consulting clients in 2016:
Tom gives seven tips to improve your cash flow today.
I am proud to be a valuable resource to so many companies and their managers, but please stop asking me to how to define individual jobs. A job description isn’t going to fix anything, help anyone’s career, or add value to your business. And trust me, your customers sure don’t care….OK, I’ll take it down a notch. Job descriptions have a place in organizational documentation and many employees do need the definition and structure to better understand their roles. However, before you embark on a wild goose chase to define a job, please honestly answer for me WHY? Is it because you are finally going to give all those performance reviews, but you need to first tell folks what they are being evaluated against? Or, are you having performance issues and think that job descriptions will clear that up or at least give you a tool to reprimand with? Perhaps you want to narrow the focus of those individuals that seem to stick their nose into other people’s work? All of the above? (For a good explanation on the HR reasons why to use job descriptions, check out Salary.com, which is my favorite resource on this subject.) Before anyone can […]
For the average service company, approximately 30% of all revenue goes to outside suppliers or workers. Think about it: an average of one-third of your business execution relies on people and services outside your company. Is that such a bad thing? Many companies strive to avoid any outside costs such as subcontractors, short-term leasing, or professional services – and instead prefer to utilize only full-time employees, own all their resources, and rely on internal knowledge. However, these policies actually stagnate growth and increase overhead costs in slow months. Worse, such practices also force you to turn down business when there is plenty to be had. In other words, lack of outsourcing is the number one reason that some businesses aren’t able to grow or be consistently profitable. In order to break this cycle, we first have to defuse the thinking that goes behind it. There are three myths about outsourcing (at as it applies to live events and rental) that stifle business growth. Our People Are the Best While I can admire companies that pride themselves on always placing employees in key project positions (or in some cases, ALL positions), it doesn’t make business sense in a highly seasonal business […]
The average business owner can look around herself and witness a sea of problems. Products out of place, numbers in the wrong account, proposals with misspellings, safety compromises, or trash in the parking lot – each and every one of these is a clear and obvious failure on someone’s part to do their job, she thinks. So, instead of growing her business, refining strategy, cultivating new accounts, and managing finances, she gets up from her desk to find out who did this thing and why. Accountability is her watchword, but even after years and years of chasing problems down, showing one individual or a team the error of their ways, and tasking a manager to ‘stay on top of this’ – the problems persist. I have an important message for these owners and managers: Just. Stop. Start Removing Obstacles. Stop solving problems because it is a waste of time. Problems have already happened. You can’t fix them. You can address the issues created by the malfeasance, but you can’t take them back. A better alternative to focusing on problems, their sources, and the repercussions is to fix your process. The process of restocking and maintaining shelves is designed to keep […]