In this podcast Tom Stimson talks about the difference fun makes in business, and where fun starts for you.
You can copy the way another company looks, but you can’t copy how they think. Your mindset will determine whether you have sustainable results. A colleague who felt we would be a good fit recently referred me to a company that was interested in my services. I exchanged emails with the owner and setup the call. At the appointed time, I called the office and was trapped in an auto-attendant loop that disconnected when I dialed ‘0’ to reach a human. Three of the extensions I tried had full mailboxes. I called the owner’s mobile phone. No answer, mailbox full. As a last resort I sent an email, which was shortly answered with apologies and an excuse. We reset the call time and tried again. Same result. I can’t make this stuff up. I sent another email that shared details of my phone system dead-ends and full mailboxes, but never received a reply. Here’s the thing: this company and its owner came recommended as a high-quality supplier that pays attention to details and looks like a company much larger than they are. Their website is great, the pictures of their work are stunning, and in general they look like a […]
In this podcast Tom reveals three key steps to breaking down silos in your organization.
Tom discusses why untapped capacity is such an important thing to focus on.
Tom explains where every good consultant should start with your organization.
Sometimes customers call me for help when it is too late to fix their problem. Sure, money will fix a lot of things, but added investment still needs to make a return. Besides, businesses in trouble are in trouble because they no longer have access to capital. They have used up their cash and there is not enough profit to replenish reserves. But, there is always a solution. You always have choices.
Here are my top five resolutions for my consulting clients in 2016:
Tom gives seven tips to improve your cash flow today.
I am proud to be a valuable resource to so many companies and their managers, but please stop asking me to how to define individual jobs. A job description isn’t going to fix anything, help anyone’s career, or add value to your business. And trust me, your customers sure don’t care….OK, I’ll take it down a notch. Job descriptions have a place in organizational documentation and many employees do need the definition and structure to better understand their roles. However, before you embark on a wild goose chase to define a job, please honestly answer for me WHY? Is it because you are finally going to give all those performance reviews, but you need to first tell folks what they are being evaluated against? Or, are you having performance issues and think that job descriptions will clear that up or at least give you a tool to reprimand with? Perhaps you want to narrow the focus of those individuals that seem to stick their nose into other people’s work? All of the above? (For a good explanation on the HR reasons why to use job descriptions, check out Salary.com, which is my favorite resource on this subject.) Before anyone can […]